(Remote) Team Leader

Hotel Dian Laundry · 📍 Surabaya · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 25.000.000 – Rp 34.000.000 per month
Hotel Dian Laundry is seeking a dedicated and experienced Team Leader to join our remote team. In this role, you will be responsible for overseeing the daily operations of our laundry services, ensuring high-quality service delivery, and maintaining a positive work environment. If you are passionate about customer service and have a strong leadership background, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the laundry service, ensuring efficient and high-quality service delivery.,Manage and motivate a team of staff to achieve operational goals and maintain high service standards.,Coordinate with other departments to ensure smooth and effective service delivery.,Ensure compliance with company policies, procedures, and regulations.,Monitor and maintain inventory levels, and ensure timely procurement of supplies.,Provide excellent customer service, addressing customer concerns and ensuring their satisfaction.,Conduct regular staff training and development to enhance their skills and performance.,Prepare and submit regular reports on team performance, operational efficiency, and customer feedback.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hotel Management, or a related field.,Minimum of 3 years of experience in a leadership role within the hospitality or laundry industry.,Strong understanding of laundry operations and processes.,Excellent communication and interpersonal skills.,Ability to work under pressure and meet tight deadlines.,Familiarity with remote work tools and platforms.,Proven track record of improving team performance and operational efficiency.,Knowledge of Indonesian language and culture.

🛠️ Keahlian

Leadership and team managementCustomer service and relationship managementOperational efficiency and process improvementInventory management and procurementReporting and data analysisRemote work and collaboration tools
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